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FAQ

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FAQ
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Frequently Asked Questions

Find answers to the most common questions about our plumbing services in Orange County.

Are you licensed, insured, and bonded?

Yes, absolutely. We are a fully licensed plumbing contractor (LIC # 604044), and we maintain comprehensive liability insurance and bonding for your total protection and peace of mind. We encourage all customers to verify our credentials.

Do you offer warranties or guarantees on your work?

Yes, we guarantee our workmanship. We stand behind every repair and installation we perform. We offer comprehensive warranties on both labor and the parts we install. We'll be happy to provide the specific warranty details for your service during the estimate process.

What is your typical response time for plumbing calls?

We respond as quickly as possible and schedule service promptly based on availability. Our team works efficiently to address your plumbing needs without delay.

What services do you offer?

KCB Plumbing handles residential plumbing needs. We repair leaks, install water heaters, clear drains, and perform comprehensive plumbing maintenance.

What is your pricing model, and do you charge for estimates?

We believe in transparent, upfront pricing. For most jobs, we provide a detailed, flat-rate price that you approve before any work begins, so there are never any surprises. We offer free, over-the-phone estimates for many services. For more complex jobs, we may need a trip charge to conduct an in-person diagnostic, which we always communicate clearly beforehand.

What payment methods do you accept?

We accept multiple payment methods for your convenience, including:
• Cash
• Check
• Credit Cards
• Zelle

How long have you been in business?

KCB Plumbing has served Orange County for almost three decades. Our experience ensures we know the unique plumbing systems in homes across Irvine, Costa Mesa, and surrounding cities. Our experience means faster diagnosis and better solutions.

What areas do you serve?

We provide professional plumbing services across Orange County, serving Anaheim, Santa Ana, Irvine, Fullerton, Garden Grove, Huntington Beach, Orange, Tustin, and all surrounding cities within Orange County.

What should I do if I suspect a leak?

If you suspect a leak, turn off the water supply to prevent further damage and contact us as soon as possible. Our technicians will locate the source, assess the issue, and provide the right repair solution to protect your home.

How do I schedule service?

Scheduling is easy. Call our office or use our online booking system to set up an appointment at your convenience.

What are your hours, and do you handle emergencies?

We are available for service appointments Monday through Friday. During regular business hours, our team can assist with urgent plumbing issues and quickly dispatch a licensed plumber to homes throughout Orange County when needed.

Do you offer financing options?

At this time, we do not offer financing options. However, we’re happy to work with you to find a payment solution that meets your needs. Contact us for assistance.

Still have questions?

Our team is ready to provide the answers you need.